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 Post subject: Errors today!
PostPosted: Mon Jul 09, 2007 6:16 pm 
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Location: Zone 5b/6a Bloomington, INElevation: 770-790 feet Location Details
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I keep getting error messages today, but can finally get the pages by hitting refresh. Is Bambooweb under attack?

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 Post subject: RE: Errors today!
PostPosted: Mon Jul 09, 2007 6:50 pm 
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Location: Houston, TX Location Details
I was seeing quite a few this morning, but things seem to be working fine now.


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 Post subject: RE: Errors today!
PostPosted: Mon Jul 09, 2007 7:11 pm 
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Location: Zone 5 in WA State Location Details
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It looks like we ran past the max queries again at the same time as they updated the server.
I have now spread out the load over 10 users from 5 and we now have 300,000Mb of storage available. It is amazing that after the update all of the photos we have take up only one % of the space available. We also have 3000Gb of bandwidth available :shock:
I guess we will have to start hosting bamboo videos.

Bill


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 Post subject: RE: Errors today!
PostPosted: Mon Jul 09, 2007 7:29 pm 
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Location: Houston, TX Location Details
I'll start live streaming my back yard :laughing1:


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 Post subject: Re: RE: Errors today!
PostPosted: Mon Jul 09, 2007 8:07 pm 
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Location: Tampa, Florida, USA,............Florida's SunCoast <Zone 9B-10A> Location Details
bambooweb wrote:
It looks like we ran past the max queries again at the same time as they updated the server.
I have now spread out the load over 10 users from 5 and we now have 300,000Mb of storage available. It is amazing that after the update all of the photos we have take up only one % of the space available. We also have 3000Gb of bandwidth available :shock:
I guess we will have to start hosting bamboo videos.

Bill


Don't say it unless you are serious.

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 Post subject: Re: Errors today!
PostPosted: Wed Sep 12, 2007 1:30 pm 
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Location: Tampa, Florida, USA,............Florida's SunCoast <Zone 9B-10A> Location Details
foxd wrote:
I keep getting error messages today, but can finally get the pages by hitting refresh. Is Bambooweb under attack?



I think we are under attack again. I'm beginning to have some of the same problems as we had a few weeks back. The day after 9/11...........

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Southern Tampania de la Floridana Universidad (STFU)
STFU Motto: All Bamboos are not Created Equal; @ STFU, the Search Continues
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 Post subject: RE: Errors today!
PostPosted: Wed Sep 12, 2007 9:14 pm 
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Joined: Sat Oct 01, 2005 9:14 pm
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Location: Esparto, CA
Bamboo Society Membership: ABS - America
Yep, I'm having lots of problem today, worse than yesterday. Presently using Firefox 5.0 with Windows, DSL connection.

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 Post subject: RE: Errors today!
PostPosted: Wed Sep 12, 2007 11:22 pm 
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Location: Zone 5 in WA State Location Details
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I contacted ipower 7 hours ago and after waiting 40 minutes on hold I was told that the server was down. It is amazing that people can make posts while the server is down. :shock:

I am looking at other web hosts but I just renewed here and I would hate to pay twice for hosting so I emailed the billing department at ipower asking if I could get a refund. I guess I could move the site to another host and change the domain here to www.ipowersux.com :lol:

Bill


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 Post subject: RE: Errors today!
PostPosted: Thu Sep 13, 2007 12:31 am 
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I just got off the phone with ipower. After being on hold for 30 min I got a tech that actually tried to help. Unfortunately he did not have access to the tools needed troubleshoot the net. He did bump up the support ticket to Tier 3 support to get a tech that does have the tools to check things out.

Unfortunately I could not stay on the phone with them because they had to shutdown and restart their phone system. :?

Bill


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 Post subject: Re: RE: Errors today!
PostPosted: Thu Sep 13, 2007 1:41 am 
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Location: Houston, TX Location Details
bambooweb wrote:

Unfortunately I could not stay on the phone with them because they had to shutdown and restart their phone system. :?

Bill


Well that certainly instills a sense of confidence in their ability. :roll:


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 Post subject: RE: Errors today!
PostPosted: Thu Sep 13, 2007 5:22 pm 
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Update :roll: the wait for tech support was 45 min today and the tech that I talked to contacted the tier 3 support techs and they have two people working on the problem. They have found where the problem is located and promised that it would be fixed within two hours.

Bill


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 Post subject: Re: RE: Errors today!
PostPosted: Thu Sep 13, 2007 5:31 pm 
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mantis wrote:
bambooweb wrote:

Unfortunately I could not stay on the phone with them because they had to shutdown and restart their phone system. :?

Bill


Well that certainly instills a sense of confidence in their ability. :roll:


They did add new Muzak to the hold playlist :?
:roll:
Bill


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 Post subject: Re: RE: Errors today!
PostPosted: Thu Sep 13, 2007 7:29 pm 
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Location: Houston, TX Location Details
bambooweb wrote:
Update :roll: the wait for tech support was 45 min today and the tech that I talked to contacted the tier 3 support techs and they have two people working on the problem. They have found where the problem is located and promised that it would be fixed within two hours.

Bill


And two hours later I'm still having problems... mostly with the image server.


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 Post subject: RE: Errors today!
PostPosted: Fri Sep 14, 2007 8:50 am 
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Wonderful :x After 13 hours of no DSL because of Centurytel. I see the site is still screwed up.

The good thing is at 1:00 AM the wait time for tech support is only 15 minutes. The bad news is the only advice the tech had is to call the billing department when they open up and put in a request to move the site to a new physical server. Last time he said that they only moved the site to a new section on the same machine. :banghead:

I have to go through billing in order to not have to pay the $50 moving charge. I was told that billing should be see the list of support requests and wave the fee.

angry9: Bill angry9: :offtheair:


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 Post subject: Re: RE: Errors today!
PostPosted: Fri Sep 14, 2007 9:52 am 
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Joined: Mon Aug 23, 2004 3:15 pm
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Location: Tampa, Florida, USA,............Florida's SunCoast <Zone 9B-10A> Location Details
bambooweb wrote:
Wonderful :x After 13 hours of no DSL because of Centurytel. I see the site is still screwed up.

The good thing is at 1:00 AM the wait time for tech support is only 15 minutes. The bad news is the only advice the tech had is to call the billing department when they open up and put in a request to move the site to a new physical server. Last time he said that they only moved the site to a new section on the same machine. :banghead:

I have to go through billing in order to not have to pay the $50 moving charge. I was told that billing should be see the list of support requests and wave the fee.

angry9: Bill angry9: :offtheair:



Yelp! Still having problems:

Quote:
The connection was reset













The connection to the server was reset while the page was loading.








* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

_________________
--------------------------
Roy Rogers
Southern Tampania de la Floridana Universidad (STFU)
STFU Motto: All Bamboos are not Created Equal; @ STFU, the Search Continues
**********
:wave: ROY'S BAMBOO LIST


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